Emergency Medical Dispatcher — 24/7 Impactful Communications

County Emergency Communications; Rand (CO); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Rand, CO seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role emphasizes accurate information gathering, prioritizing responses, and following approved dispatch protocols.

Applicants should have a high school diploma with potential sponsorship for training; CPR certification and additional coursework may be required. Overtime, overnight shifts, weekends, and rotating schedules are possible depending on

Qualifications

• High school diploma or equivalent required; EMD certification preferred or required by some vacancies.
• Excellent communication and listening skills essential for accurate information gathering.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Team coordination

Education

High school diploma

EMD certification (preferred)

Tools

Dispatch software

Emergency dispatch system

Job description

County Emergency Communications in Rand, CO seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate EMS resources. The role emphasizes accurate information gathering, prioritizing responses, and following approved dispatch protocols.

Applicants should have a high school diploma with potential sponsorship for training; CPR certification and additional coursework may be required. Overtime, overnight shifts, weekends, and rotating schedules are possible depending on