Emergency Medical Dispatcher — 24/7 Critical-Response Calls

Emergency Telecommunicator Services; Burlington (CO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for its Burlington, CO operations. You will handle urgent medical calls, verify locations and patient details, and follow dispatch protocols to prioritize and coordinate ambulance resources.

Responsibilities include guiding responders with protocol-based instructions, documenting each call, and supporting ongoing quality reviews.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or required by vacancy.
• CPR certification may be required; verify vacancy requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers for its Burlington, CO operations. You will handle urgent medical calls, verify locations and patient details, and follow dispatch protocols to prioritize and coordinate ambulance resources.

Responsibilities include guiding responders with protocol-based instructions, documenting each call, and supporting ongoing quality reviews.