EMS Dispatch & Triage Specialist

University Hospital; Newark (NJ); On-site; USD 25,412 - 36,193; Full time

Job summary

University Hospital in Newark, NJ seeks an EMS Emergency Call Taker to receive and triage emergency and non-emergency calls using MPDS and Fire Service Communications System. You will collect critical information, provide pre-arrival instructions, and coordinate EMS resources in a fast-paced communications center.

This role requires a high school diploma, EMS dispatch certifications preferred, and the ability to pass medical evaluation and respirator fit test.

Qualifications

• High school diploma or GED required.
• One year of emergency services experience preferred.
• One year of public safety dispatching experience preferred.
• Fire Dispatch certification preferred.
• Must pass a medical evaluation and respirator fit test, and be able to wear an N95 mask in compliance with PEOSHA standards
• Bilingual English/Spanish skills preferred.

Responsibilities

• Answer and triage emergency and non-emergency calls using the Medical Priority Dispatch System and Fire Service Communications System
• Gather and process essential caller information quickly and accurately
• Provide pre-arrival and post-dispatch instructions to callers as needed
• Dispatch and coordinate the response of appropriate EMS resources
• Monitor radio and phone communications to ensure operational efficiency and responder safety
• Operate under the supervision of an EMS Communications Supervisor
• Primarily function within the EMS communications center, with the ability to assist in the field as required

Skills

Bilingual English/Spanish

Fire Dispatch certification

Education

High school diploma or GED

Job description

University Hospital in Newark, NJ seeks an EMS Emergency Call Taker to receive and triage emergency and non-emergency calls using MPDS and Fire Service Communications System. You will collect critical information, provide pre-arrival instructions, and coordinate EMS resources in a fast-paced communications center.

This role requires a high school diploma, EMS dispatch certifications preferred, and the ability to pass medical evaluation and respirator fit test.