EMS Dispatcher - Critical, Fast-Paced Public Safety Role

County Emergency Communications; Utah; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Neola, Utah. The role involves receiving medical emergency calls, confirming locations, and coordinating ambulance resources using approved protocols.

Responsibilities include determining priorities, providing instructions, relaying critical information, and documenting calls for quality reviews. Training and certifications like CPR may be required depending on the vacancy.

Qualifications

• High school diploma or equivalent commonly required
• CPR certification may be required
• EMT or paramedic credentials not universal requirements

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMT or paramedic credentials (not universal requirements)

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Neola, Utah. The role involves receiving medical emergency calls, confirming locations, and coordinating ambulance resources using approved protocols.

Responsibilities include determining priorities, providing instructions, relaying critical information, and documenting calls for quality reviews. Training and certifications like CPR may be required depending on the vacancy.