EMS Dispatch Specialist — 24/7 Emergency Coordination

County Emergency Communications; Nephi (UT); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Job summary

County Emergency Communications in Nephi, Utah seeks Emergency Medical Dispatchers to receive medical calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions to responders as needed.

Applicants typically require a high school diploma, with potential sponsorship for training and Emergency Medical Dispatcher certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Sponsored training may be offered and Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials not universally required

Job description

County Emergency Communications in Nephi, Utah seeks Emergency Medical Dispatchers to receive medical calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions to responders as needed.

Applicants typically require a high school diploma, with potential sponsorship for training and Emergency Medical Dispatcher certification.