Emergency Medical Dispatch Specialist

County Emergency Communications; West Valley City (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from West Valley City, UT. You will gather patient information, determine priorities, and coordinate ambulance resources, following approved protocols.

Responsibilities include receiving calls, confirming location and details, and providing protocol-based instructions. A high school diploma and CPR certification are commonly required, with dispatcher certification often preferred.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Calm under pressure

Strong communication

Data entry

Call taking

Education

High school diploma

EMD certification

Tools

Emergency dispatch software

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls from West Valley City, UT. You will gather patient information, determine priorities, and coordinate ambulance resources, following approved protocols.

Responsibilities include receiving calls, confirming location and details, and providing protocol-based instructions. A high school diploma and CPR certification are commonly required, with dispatcher certification often preferred.