EMS Dispatcher — Critical Care & Certification Support

Emergency Telecommunicator Services; High Bridge (NJ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in High Bridge, NJ to handle urgent medical calls. You will verify locations, gather patient data, assign response priorities, and coordinate ambulance resources using approved dispatch protocols.

Training and certification requirements vary by vacancy. Typical qualifications include a high school diploma; EMT/paramedic credentials may be required by some employers.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in High Bridge, NJ to handle urgent medical calls. You will verify locations, gather patient data, assign response priorities, and coordinate ambulance resources using approved dispatch protocols.

Training and certification requirements vary by vacancy. Typical qualifications include a high school diploma; EMT/paramedic credentials may be required by some employers.