EMS Emergency Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Peapack-Gladstone (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Peapack, NJ seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role involves following approved medical dispatch protocols and providing instructions until responders arrive.

Candidates should have a high school diploma and may need Emergency Medical Dispatcher certification; CPR and other coursework may be required. Overnight and shift variability may apply.

Qualifications

• High School Diploma or recognized equivalent commonly required.
• Emergency Medical Dispatcher certification may be required or sponsored training consulted in vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient’s location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Peapack, NJ seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role involves following approved medical dispatch protocols and providing instructions until responders arrive.

Candidates should have a high school diploma and may need Emergency Medical Dispatcher certification; CPR and other coursework may be required. Overnight and shift variability may apply.