EMS Dispatcher: Coordinate Urgent Medical Responses

Emergency Telecommunicator Services; Danboro (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Danboro, PA seeks Emergency Medical Dispatchers to gather patient and incident data, establish priorities, and coordinate EMS resources using agency-approved systems.

You may provide approved pre-arrival instructions, work overnight or on rotating shifts, and complete required certifications as posted by the hiring agency. A high school diploma is commonly required, with CPR and dispatcher certification depending on vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification before appointment may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call screening

Prioritization

Resource coordination

Protocol adherence

Documentation

Education

High school diploma or equivalent

Tools

Emergency dispatch system

Job description

Emergency Telecommunicator Services in Danboro, PA seeks Emergency Medical Dispatchers to gather patient and incident data, establish priorities, and coordinate EMS resources using agency-approved systems.

You may provide approved pre-arrival instructions, work overnight or on rotating shifts, and complete required certifications as posted by the hiring agency. A high school diploma is commonly required, with CPR and dispatcher certification depending on vacancy.