EMS Dispatcher: Coordinate Life-Saving Emergencies 24/7

County Emergency Communications; Lyme Center (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Lyme Center, NH seeks Emergency Medical Dispatchers to gather incident details and coordinate response priorities. You may provide approved instructions and must follow medical dispatch protocols under oversight. Night shifts, weekends, and overtime are possible.

A high school diploma or equivalent is commonly required; some vacancies sponsor training. CPR and other certifications may be required. The role emphasizes confidentiality and protocol adherence.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required or sponsored by employer.
• CPR certification may be required; EMT/paramedic not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Medical dispatch

Education

High school diploma

EMD certification

Tools

Dispatch software

EMD protocols

Job description

County Emergency Communications in Lyme Center, NH seeks Emergency Medical Dispatchers to gather incident details and coordinate response priorities. You may provide approved instructions and must follow medical dispatch protocols under oversight. Night shifts, weekends, and overtime are possible.

A high school diploma or equivalent is commonly required; some vacancies sponsor training. CPR and other certifications may be required. The role emphasizes confidentiality and protocol adherence.