Emergency Medical Dispatcher — 24/7 Critical Communications

County Emergency Communications; Etna (NH); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Retirement benefits

Education support

Job summary

County Emergency Communications in Etna, NH is seeking skilled Emergency Medical Dispatchers to join a specialized team handling medical emergencies. You will receive calls, confirm locations, and guide responders using protocol-based instructions.

Ideal candidates hold a high school diploma or equivalent, with CPR and EMD certifications preferred. Overnight assignments and overtime may be required depending on staffing and emergencies.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Education

High school diploma or equivalent

EMD certification (preferred/required)

Tools

Dispatch software

Job description

County Emergency Communications in Etna, NH is seeking skilled Emergency Medical Dispatchers to join a specialized team handling medical emergencies. You will receive calls, confirm locations, and guide responders using protocol-based instructions.

Ideal candidates hold a high school diploma or equivalent, with CPR and EMD certifications preferred. Overnight assignments and overtime may be required depending on staffing and emergencies.