Emergency Medical Dispatcher — 24/7 Urgent Response

911 Emergency Communications; Monroe (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Shift premiums

Job summary

911 Emergency Communications in Monroe, NH seeks Emergency Medical Dispatchers to gather patient and incident information, establish priorities, and coordinate emergency medical resources.

This role may involve overnight shifts, weekends, holidays, and overtime; CPR certification and EMS dispatcher credentials may be required. A high school diploma or recognized equivalent is commonly required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Monroe, NH seeks Emergency Medical Dispatchers to gather patient and incident information, establish priorities, and coordinate emergency medical resources.

This role may involve overnight shifts, weekends, holidays, and overtime; CPR certification and EMS dispatcher credentials may be required. A high school diploma or recognized equivalent is commonly required.