EMS Dispatcher - Certification Support & Premium Shifts

Emergency Telecommunicator Services; Kamiah (ID); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Kamiah is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, gather details, and prioritize responses in coordination with EMS teams.

The role involves protocol-based instructions, dispatch coordination, and documentation while complying with medical oversight and certification requirements. Training and certifications may be required, and shifts can include nights, weekends, or overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent; Emergency Medical Dispatcher certification may be required

Job description

Emergency Telecommunicator Services in Kamiah is seeking an Emergency Medical Dispatcher to handle urgent medical calls, confirm locations, gather details, and prioritize responses in coordination with EMS teams.

The role involves protocol-based instructions, dispatch coordination, and documentation while complying with medical oversight and certification requirements. Training and certifications may be required, and shifts can include nights, weekends, or overtime.