Emergency Medical Dispatcher - Certification Support

County Emergency Communications; Potlatch (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Potlatch, ID seeks Emergency Medical Dispatchers to handle urgent medical calls, collect location and patient data, and coordinate ambulance resources using approved protocols. Training and certification requirements vary by vacancy and may include CPR and EMD credentials.

Dispatchers may work extended or overnight schedules with overtime; opportunities feature ongoing education and benefits depending on the organization and appointment terms.

Qualifications

• High school diploma or recognized equivalent required.
• EMD certification may be required depending on vacancy.
• CPR certification and related coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions to determine condition.
• Determine response priority and coordinate resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma

Emergency Medical Dispatcher certification

Tools

EMS dispatch software

Job description

County Emergency Communications in Potlatch, ID seeks Emergency Medical Dispatchers to handle urgent medical calls, collect location and patient data, and coordinate ambulance resources using approved protocols. Training and certification requirements vary by vacancy and may include CPR and EMD credentials.

Dispatchers may work extended or overnight schedules with overtime; opportunities feature ongoing education and benefits depending on the organization and appointment terms.