EMS Dispatcher – 24/7 Critical Medical Communications

Emergency Telecommunicator Services; Keizer (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Keizer, OR. The role involves handling urgent medical calls, gathering patient data, and coordinating emergency responses in a fast-paced setting.

You will apply approved dispatch protocols, provide caller instructions as needed, and collaborate with responders to ensure accurate information flow and timely support. A high school diploma is typically required, with certification as applicable.

Qualifications

• High school diploma or GED commonly required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using approved dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Decision making

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Keizer, OR. The role involves handling urgent medical calls, gathering patient data, and coordinating emergency responses in a fast-paced setting.

You will apply approved dispatch protocols, provide caller instructions as needed, and collaborate with responders to ensure accurate information flow and timely support. A high school diploma is typically required, with certification as applicable.