EMS Dispatcher: Certification Support & Life-Saving Impact

911 Emergency Communications; Columbus (IN); On-site; USD 36,000 - 60,000; Full time

Job summary

911 Emergency Communications in Columbus, IN seeks Emergency Medical Dispatchers to gather patient details, establish response priorities, and support EMS coordination. The role may include providing instructions before responders arrive, in line with protocols and oversight requirements.

Responsibilities include receiving calls, verifying locations, asking critical questions, and coordinating ambulance resources.

Qualifications

• High school diploma or equivalent; EMS dispatcher certification may be required before appointment.
• Ability to gather patient and incident information accurately.
• Strong communication and multitasking abilities under pressure.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions and relay information to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Attention to detail

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Columbus, IN seeks Emergency Medical Dispatchers to gather patient details, establish response priorities, and support EMS coordination. The role may include providing instructions before responders arrive, in line with protocols and oversight requirements.

Responsibilities include receiving calls, verifying locations, asking critical questions, and coordinating ambulance resources.