Emergency Medical Dispatcher — Life-Saving Communications

911 Emergency Communications; Custar (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Custar, OH is hiring Emergency Medical Dispatchers. You will receive calls, verify locations, gather patient information, establish priorities, and coordinate EMS resources.

Depending on training and certifications, you may provide pre-arrival instructions, follow established protocols, and document calls for quality review. The role may involve overnight shifts, weekends, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Receive calls

Confirm location and details

Ask approved questions

Determine response priority

Dispatch ambulance resources

Provide protocol-based instructions

Relay patient information

Document call processing

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Custar, OH is hiring Emergency Medical Dispatchers. You will receive calls, verify locations, gather patient information, establish priorities, and coordinate EMS resources.

Depending on training and certifications, you may provide pre-arrival instructions, follow established protocols, and document calls for quality review. The role may involve overnight shifts, weekends, and overtime as needed.