EMS Dispatcher: Urgent Calls & Critical Care Coordination

County Emergency Communications; Columbus (KS); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Columbus, KS seeks Emergency Medical Dispatchers to efficiently handle urgent medical calls, confirm locations, and coordinate ambulance resources. Training and certification may be required to operate under approved medical dispatch protocols.

Role involves night and weekend shifts in a continuous operation with overtime potential, including documentation, protocol-based guidance, and collaboration with responders to ensure rapid, accurate incident

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Team coordination

Education

High school diploma

EMD certification (preferred)

Job description

County Emergency Communications in Columbus, KS seeks Emergency Medical Dispatchers to efficiently handle urgent medical calls, confirm locations, and coordinate ambulance resources. Training and certification may be required to operate under approved medical dispatch protocols.

Role involves night and weekend shifts in a continuous operation with overtime potential, including documentation, protocol-based guidance, and collaboration with responders to ensure rapid, accurate incident