EMS Dispatcher: Certification Support & Career Growth

911 Emergency Communications; Penney Farms (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Penney Farms, FL is seeking an Emergency Medical Dispatcher to support urgent medical requests. The role involves receiving critical calls, confirming locations, and guiding responders under approved dispatch protocols.

Applicants typically need a high school diploma or equivalent, with CPR certification and other coursework potentially required. Training or sponsored programs may be available, and the job may require overtime and varied shifts depending on

Qualifications

• A high school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Penney Farms, FL is seeking an Emergency Medical Dispatcher to support urgent medical requests. The role involves receiving critical calls, confirming locations, and guiding responders under approved dispatch protocols.

Applicants typically need a high school diploma or equivalent, with CPR certification and other coursework potentially required. Training or sponsored programs may be available, and the job may require overtime and varied shifts depending on