EMS Dispatcher – 24/7 Urgent Response Specialist

County Emergency Communications; Michigan; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for Selfridge Angb, MI. You will handle urgent medical calls, verify location and details, and determine response priorities using established dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and Emergency Medical Dispatcher certification may be required depending on vacancy. Training opportunities and overtime are common.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required depending on vacancy.
• Emergency Medical Dispatcher certification may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for Selfridge Angb, MI. You will handle urgent medical calls, verify location and details, and determine response priorities using established dispatch protocols.

A high school diploma or equivalent is commonly required; CPR certification and Emergency Medical Dispatcher certification may be required depending on vacancy. Training opportunities and overtime are common.