EMS Dispatcher - 24/7 Medical Communications

911 Emergency Communications; Saint Johns (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications seeks qualified Emergency Medical Dispatchers to support Saint Johns, OH operations. You will receive emergency calls, verify locations, assign priorities, and coordinate EMS resources following approved protocols.

Qualifications emphasize a high school diploma (or equivalent) with potential CPR certification; EMS dispatcher certification may be required. Overnight, weekend, and holiday shifts with overtime may apply.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority using the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Dispatch software

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Tools

Emergency dispatch software

Job description

911 Emergency Communications seeks qualified Emergency Medical Dispatchers to support Saint Johns, OH operations. You will receive emergency calls, verify locations, assign priorities, and coordinate EMS resources following approved protocols.

Qualifications emphasize a high school diploma (or equivalent) with potential CPR certification; EMS dispatcher certification may be required. Overnight, weekend, and holiday shifts with overtime may apply.