EMS Dispatcher - 24/7 Life-Saving Communications

911 Emergency Communications; Ola (ID); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Ola, ID, is seeking emergency medical dispatchers to collect patient and incident details, set response priorities, and coordinate resources using an agency-approved system. The role may include providing authorized pre-arrival instructions and following strict medical dispatch protocols under supervision.

Applicants typically need a high school diploma or equivalent; CPR certification is often required, with EMT/paramedic credentials not universally mandatory.

Qualifications

• Requires high school diploma or equivalent; some vacancies may sponsor training.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements; check vacancy details.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Clear communication

Calm under pressure

Active listening

Data entry

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Ola, ID, is seeking emergency medical dispatchers to collect patient and incident details, set response priorities, and coordinate resources using an agency-approved system. The role may include providing authorized pre-arrival instructions and following strict medical dispatch protocols under supervision.

Applicants typically need a high school diploma or equivalent; CPR certification is often required, with EMT/paramedic credentials not universally mandatory.