EMS Dispatcher — 24/7 Emergency Communications Specialist

County Emergency Communications; Livingston (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Livingston, NJ seeks Emergency Medical Dispatchers to manage urgent medical calls, confirm locations, and coordinate ambulance resources using approved protocols. Training may lead to certification and ongoing education opportunities.

Role requires access to patient information, adherence to oversight requirements, and potential overnight or rotating shifts depending on assignment.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Livingston, NJ seeks Emergency Medical Dispatchers to manage urgent medical calls, confirm locations, and coordinate ambulance resources using approved protocols. Training may lead to certification and ongoing education opportunities.

Role requires access to patient information, adherence to oversight requirements, and potential overnight or rotating shifts depending on assignment.