Emergency Medical Dispatcher — 24/7 Public Safety Console

County Emergency Communications; Villas (NJ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Villas, NJ seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient and incident details, establishing response priorities, and coordinating EMS resources. Depending on training and assignment, they may provide approved pre-arrival instructions following protocols.

Required qualifications may include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Villas, NJ seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient and incident details, establishing response priorities, and coordinating EMS resources. Depending on training and assignment, they may provide approved pre-arrival instructions following protocols.

Required qualifications may include a high school diploma and CPR certification; EMT/paramedic credentials are not universally required.