EMS Dispatcher: 24/7 Critical Medical Communications

County Emergency Communications; New Providence (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in New Providence, NJ is seeking an Emergency Medical Dispatcher to gather patient and incident information, establish response priorities, and support emergency medical resource coordination.

The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as determined by the employer’s protocols and oversight requirements. Training and certification requirements may vary by assignment.

Qualifications

• Bachelor’s degree not required; high school diploma or recognized equivalent commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in New Providence, NJ is seeking an Emergency Medical Dispatcher to gather patient and incident information, establish response priorities, and support emergency medical resource coordination.

The role may involve overnight shifts, weekends, holidays, rotating schedules, and overtime as determined by the employer’s protocols and oversight requirements. Training and certification requirements may vary by assignment.