EMS Communications Specialist – 24/7 Dispatch

County Emergency Communications; Hazlet Township (NJ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Hazlet, NJ is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and guide responders using approved protocols. The role may involve overtime and shift work as dictated by the agency’s requirements.

Responsibilities include prioritizing calls, coordinating ambulance resources, and documenting case details while maintaining patient privacy and adherence to medical dispatch protocols.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Hazlet, NJ is seeking an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and guide responders using approved protocols. The role may involve overtime and shift work as dictated by the agency’s requirements.

Responsibilities include prioritizing calls, coordinating ambulance resources, and documenting case details while maintaining patient privacy and adherence to medical dispatch protocols.