EMS Dispatcher — 24/7 Dispatch + Certification Support

Emergency Telecommunicator Services; Blanford (IN); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Education support

Shift premiums

Certifications

Job summary

Emergency Telecommunicator Services in Blanford, IN is seeking an Emergency Medical Dispatcher to handle urgent calls and manage patient information. The role supports coordination of EMS resources and instruction to callers while adhering to approved protocols and oversights.

Responsibilities include gathering data, prioritizing responses, and relaying information to responders. Training and CPR may be required, with overtime and overnight shifts as part of the schedule.

Qualifications

• High school diploma or GED commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call intake

Prioritization

Communication

Protocol adherence

Education

High school diploma or GED

CPR certification

EMT/paramedic not required

Job description

Emergency Telecommunicator Services in Blanford, IN is seeking an Emergency Medical Dispatcher to handle urgent calls and manage patient information. The role supports coordination of EMS resources and instruction to callers while adhering to approved protocols and oversights.

Responsibilities include gathering data, prioritizing responses, and relaying information to responders. Training and CPR may be required, with overtime and overnight shifts as part of the schedule.