EMS Communications Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Junction City (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Junction City, OR is seeking an Emergency Medical Dispatcher to assist with urgent medical calls, gather information, and coordinate responses. The role requires adherence to dispatch protocols and medical oversight, with potential overnight and weekend work depending on scheduling and operational needs.

Responsibilities include obtaining essential location and patient data, asking condition-specific questions, and guiding responders with protocol-based

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Junction City, OR is seeking an Emergency Medical Dispatcher to assist with urgent medical calls, gather information, and coordinate responses. The role requires adherence to dispatch protocols and medical oversight, with potential overnight and weekend work depending on scheduling and operational needs.

Responsibilities include obtaining essential location and patient data, asking condition-specific questions, and guiding responders with protocol-based