EMS Dispatcher - 24/7 Critical Medical Calls

911 Emergency Communications; Marengo (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Millersburg, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and maintain patient data while working within a structured EMS dispatch system.

The role requires a high school diploma or equivalent, CPR certification, and an EMD certification or eligibility. Training opportunities and ongoing certifications may be provided depending on the agency and

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMD certification/eligibility is job-vacancy dependent.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Millersburg, IA seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance resources. You will follow approved protocols and maintain patient data while working within a structured EMS dispatch system.

The role requires a high school diploma or equivalent, CPR certification, and an EMD certification or eligibility. Training opportunities and ongoing certifications may be provided depending on the agency and