Emergency Medical Dispatcher — 24/7 Shifts & Certification Support

911 Emergency Communications; Indianola (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Indianola, PA, seeks Emergency Medical Dispatchers to triage medical calls, verify locations, and coordinate ambulance resources. The role emphasizes adherence to approved dispatch protocols and continuous learning in a fast-paced environment.

Candidates should hold a high school diploma or GED; CPR and EMD certifications are commonly required or sponsored. Training and certification support are provided where applicable.

Qualifications

• High school diploma or GED required.
• CPR certification may be required; EMD certification preferred or required by the vacancy.

Responsibilities

• Receive and triage calls involving illness, injury, or other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition to determine priority.
• Determine response priority using the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications and oversight.

Skills

Strong communication

Multitasking

Decision making

Education

High school diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Indianola, PA, seeks Emergency Medical Dispatchers to triage medical calls, verify locations, and coordinate ambulance resources. The role emphasizes adherence to approved dispatch protocols and continuous learning in a fast-paced environment.

Candidates should hold a high school diploma or GED; CPR and EMD certifications are commonly required or sponsored. Training and certification support are provided where applicable.