EMS Dispatcher: 24/7 Critical Emergency Communications

911 Emergency Communications; Independence (MS); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Independence, MS is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and manage incident data. You will follow approved protocols and coordinate with responders, often working extended shifts and overtime.

Qualified applicants typically hold a high school diploma and may be required to obtain Emergency Medical Dispatcher certification. CPR and additional coursework could be required; EMT or paramedic credentials are not universal

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Communication

Education

High school diploma or equivalent

EMD certification (preferred)

Job description

911 Emergency Communications in Independence, MS is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations, and manage incident data. You will follow approved protocols and coordinate with responders, often working extended shifts and overtime.

Qualified applicants typically hold a high school diploma and may be required to obtain Emergency Medical Dispatcher certification. CPR and additional coursework could be required; EMT or paramedic credentials are not universal