Emergency Medical Dispatcher — 24/7 Critical-Calls

911 Emergency Communications; Columbia (MS); On-site; USD 32,000 - 46,000; Full time

Job summary

911 Emergency Communications in Columbia, MS is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and prioritize response actions. The role supports coordination of EMS resources and may include giving protocol-based instructions under established medical dispatch protocols.

Applicants typically need a high school diploma and may be required to obtain CPR certification; EMT or paramedic credentials are not universally required and depend on the

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Columbia, MS is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather critical information, and prioritize response actions. The role supports coordination of EMS resources and may include giving protocol-based instructions under established medical dispatch protocols.

Applicants typically need a high school diploma and may be required to obtain CPR certification; EMT or paramedic credentials are not universally required and depend on the