Emergency Medical Dispatcher - Critical Care Communications

911 Emergency Communications; Itta Bena (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

911 Emergency Communications in Itta Bena, MS seeks an Emergency Medical Dispatcher to collect patient data, determine priorities, and coordinate EMS resources.

Role may include overnight shifts and overtime; certification requirements vary by vacancy, with CPR and EMS dispatcher credentials often preferred. The position emphasizes accurate data capture, adherence to protocols, and timely communication with responders.

Qualifications

• High school diploma or recognized equivalent; Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Itta Bena, MS seeks an Emergency Medical Dispatcher to collect patient data, determine priorities, and coordinate EMS resources.

Role may include overnight shifts and overtime; certification requirements vary by vacancy, with CPR and EMS dispatcher credentials often preferred. The position emphasizes accurate data capture, adherence to protocols, and timely communication with responders.