Emergency Medical Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Crocketts Bluff (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Crocketts Bluff, AR. The role involves receiving calls and coordinating urgent medical responses using approved protocols, with potential overnight and shift work as needed.

Responsibilities include confirming locations, prioritizing cases, and guiding responders, while maintaining patient confidentiality and documentation per provider guidelines.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Crocketts Bluff, AR. The role involves receiving calls and coordinating urgent medical responses using approved protocols, with potential overnight and shift work as needed.

Responsibilities include confirming locations, prioritizing cases, and guiding responders, while maintaining patient confidentiality and documentation per provider guidelines.