EMS Dispatch & Transport Communications Specialist

Norton Healthcare, Inc.; Louisville, Northern (KY, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Norton Healthcare, Inc. in Louisville, KY is seeking a Transport Communication Specialist to manage EMS communications within the hospital's Communications Center.

You will evaluate calls, determine the appropriate EMS response, dispatch units, and transmit critical information to care teams. You will assist in all operational aspects of the Communications Center, including preceptor programs, data entry, ongoing training, vehicle utilization, customer service, and coordination with management

Qualifications

• 1 year EMT experience.
• Kentucky EMT license required.

Responsibilities

• Answer and respond to emergent and non-emergent calls.
• Coordinate communication between caregivers and transport services.
• Monitor patient arrival times and dispatch EMS units as needed.
• Assist in Operations Center tasks: data entry, training, staff meetings, and vehicle utilization.
• Handle customer service issues and interaction with management staff.

Skills

EMT

Education

Emergency Medical Technician license (Kentucky)

Job description

Norton Healthcare, Inc. in Louisville, KY is seeking a Transport Communication Specialist to manage EMS communications within the hospital's Communications Center.

You will evaluate calls, determine the appropriate EMS response, dispatch units, and transmit critical information to care teams. You will assist in all operational aspects of the Communications Center, including preceptor programs, data entry, ongoing training, vehicle utilization, customer service, and coordination with management