EMS Dispatcher: Fast-Paced Medical Dispatch

King's Daughters; Ashland, Northern (KY, KY); Hybrid; USD 31,000 - 52,000; Full time

Job summary

King's Daughters in Ashland, KY seeks a Medical Transport Dispatcher to manage emergency and non-emergency calls, dispatch ambulances, and coordinate transports. You will relay critical information to hospital staff using CAD, radios, and telephones, ensuring timely and accurate communication.

The role requires strong customer service, calm under pressure, and the ability to collaborate with internal teams and external agencies.

Qualifications

• High school diploma or equivalent.
• 0-1 years of healthcare/clinical experience preferred.
• EMT certification and APCO dispatch certification are required or expected.
• BLS certification required; ongoing education encouraged.

Responsibilities

• Answer and prioritize incoming medical calls with critical information.
• Dispatch ambulances and aircraft; coordinate transports and EMS resources.
• Operate CAD and communications equipment; maintain accurate records.

Skills

Emergency Dispatch

Communication

CAD Systems

EMS Coordination

Team Collaboration

Education

High School Diploma

Tools

CAD Systems

Radio Equipment

Job description

King's Daughters in Ashland, KY seeks a Medical Transport Dispatcher to manage emergency and non-emergency calls, dispatch ambulances, and coordinate transports. You will relay critical information to hospital staff using CAD, radios, and telephones, ensuring timely and accurate communication.

The role requires strong customer service, calm under pressure, and the ability to collaborate with internal teams and external agencies.