Emergency Medical Dispatcher — Calm, Fast-Paced 911 Telecommunicator

Norton Healthcare; Madison (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Norton Healthcare is seeking an 911 EMS Dispatcher to answer emergency and non-emergency calls, gather critical information, provide pre-arrival medical instructions, and dispatch EMS resources. The role requires calm decision making and excellent communication skills in a fast-paced setting.

The position may require completion of an Emergency Medical Dispatcher (EMD) certification within one year of hire and may prefer candidates with EMS/healthcare experience and/or an Associate Degree.

Qualifications

• EMD certificate within one year of hire is required.
• One year EMS or healthcare experience is desirable.
• Associate Degree is desirable.

Responsibilities

• Answer emergency and non-emergency calls and gather essential information.
• Provide pre-arrival medical instructions and dispatch EMS resources.
• Operate in a fast-paced, high-stress environment with calm decision making.

Education

EMD certificate

Associate Degree

Job description

Norton Healthcare is seeking an 911 EMS Dispatcher to answer emergency and non-emergency calls, gather critical information, provide pre-arrival medical instructions, and dispatch EMS resources. The role requires calm decision making and excellent communication skills in a fast-paced setting.

The position may require completion of an Emergency Medical Dispatcher (EMD) certification within one year of hire and may prefer candidates with EMS/healthcare experience and/or an Associate Degree.