Emergency Dispatch Trainee - Training, Benefits & Growth

911 Emergency Communications; Fair Lawn (NJ); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under instructors and training staff, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated, with independent assignments based on training completion, certifications, and employer standards.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication.
• Willingness to receive feedback and perform assessments.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Connaissances

Typing

Computer skills

Communication skills

Customer service

Formation

High school diploma

Description du poste

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under instructors and training staff, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated, with independent assignments based on training completion, certifications, and employer standards.