EMS Dispatch Specialist — Urgent Medical Calls & Coordination

County Emergency Communications; Woodlake (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

County Emergency Communications in Woodlake, TX is seeking Emergency Medical Dispatchers to rapidly handle calls involving illness, injury, and other medical emergencies. You will gather patient and incident details, confirm locations, and assign response priorities using an agency-approved system.

This role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Candidates should have a high school diploma and may pursue sponsored training; CPR certification is often

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal.
• Successful candidates must pass background screening and medical dispatch certifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Woodlake, TX is seeking Emergency Medical Dispatchers to rapidly handle calls involving illness, injury, and other medical emergencies. You will gather patient and incident details, confirm locations, and assign response priorities using an agency-approved system.

This role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Candidates should have a high school diploma and may pursue sponsored training; CPR certification is often