EMS Dispatch Specialist — 24/7 Critical Medical Calls

911 Emergency Communications; St. George (AK); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Saint George Island, AK seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources per protocols. The role may include calling for approved instructions before responders arrive and ensuring medical oversight compliance.

Key duties include receiving calls, confirming location, dispatching ambulance resources, and documenting call processing.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universal)

Job description

911 Emergency Communications in Saint George Island, AK seeks Emergency Medical Dispatchers to gather patient and incident details, set response priorities, and coordinate EMS resources per protocols. The role may include calling for approved instructions before responders arrive and ensuring medical oversight compliance.

Key duties include receiving calls, confirming location, dispatching ambulance resources, and documenting call processing.