EMS Dispatcher - 24/7 Critical Call Center

County Emergency Communications; Mountain Village (AK); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers in Mountain Village, AK. Responsibilities include handling emergency calls, confirming locations, and issuing protocol-based instructions while coordinating ambulance resources and maintaining accurate call documentation.

The role involves shift work, potential overnight, weekends and holidays, with certification requirements such as CPR and EMD. Training pathways and eligibility details are provided by the vacancy.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required before appointment.
• EMT/paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials (not universally required)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers in Mountain Village, AK. Responsibilities include handling emergency calls, confirming locations, and issuing protocol-based instructions while coordinating ambulance resources and maintaining accurate call documentation.

The role involves shift work, potential overnight, weekends and holidays, with certification requirements such as CPR and EMD. Training pathways and eligibility details are provided by the vacancy.