EMS Dispatch & Emergency Coordination Lead

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

None

Job summary

Allegheny Health Network in Pittsburgh seeks an EMS communications professional to coordinate and dispatch ambulance notifications, assign specialty teams, and maintain accurate activity data within the center.

The role requires EMT/Paramedic certification or PA EMS license/privilege, with preferred dispatching experience in EMS operations. Knowledge of HIPAA and privacy policies is essential.

Qualifications

• Completion of an EMT program with EMT/Paramedic license or EMS Compact Privilege in PA.
• Preferred dispatching experience for an EMS agency or EMS operations center.
• HIPAA/data privacy awareness and compliance with policies.

Responsibilities

• Coordinates and directs ground and air notification for incoming ambulances.
• Coordinates and dispatches specialty teams within WPAHS facilities.
• Enters data for all activities in the communication center.
• Monitors safety and security for areas of responsibility.
• Provides direct communication to security staff and dispatches officers when indicated.

Skills

EMT/Paramedic license

EMS dispatching

Data entry

Education

EMT program completion

PA EMS license/privilege

Job description

Allegheny Health Network in Pittsburgh seeks an EMS communications professional to coordinate and dispatch ambulance notifications, assign specialty teams, and maintain accurate activity data within the center.

The role requires EMT/Paramedic certification or PA EMS license/privilege, with preferred dispatching experience in EMS operations. Knowledge of HIPAA and privacy policies is essential.