Coordinator Emergency Transport (EMT, Dispatch)

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

None

Job summary

Allegheny Health Network in Pittsburgh seeks an EMS communications professional to coordinate and dispatch ambulance notifications, assign specialty teams, and maintain accurate activity data within the center.

The role requires EMT/Paramedic certification or PA EMS license/privilege, with preferred dispatching experience in EMS operations. Knowledge of HIPAA and privacy policies is essential.

Qualifications

• Completion of an EMT program with EMT/Paramedic license or EMS Compact Privilege in PA.
• Preferred dispatching experience for an EMS agency or EMS operations center.
• HIPAA/data privacy awareness and compliance with policies.

Responsibilities

• Coordinates and directs ground and air notification for incoming ambulances.
• Coordinates and dispatches specialty teams within WPAHS facilities.
• Enters data for all activities in the communication center.
• Monitors safety and security for areas of responsibility.
• Provides direct communication to security staff and dispatches officers when indicated.

Skills

EMT/Paramedic license

EMS dispatching

Data entry

Education

EMT program completion

PA EMS license/privilege

Job description

Company : Allegheny Health Network Job Description : This position is part of union SEIU-E There are (2) positions available

GENERAL OVERVIEW

Coordinates communications from EMS providers and referral agencies to appropriate areas with WPAHS.

ESSENTIAL RESPONSIBILITIES

• Coordinates and directs ground and air notification for incoming ambulances.(20%)
• Coordinates and dispatches specialty teams within WPAHS facilities.(15%)
• Enters data for all activities performed within the communication center.(25%)
• Provides direct communication to security staff and dispatches officers when indicated. (15%)
• Monitors safety and security for areas of responsibility.(25%)
• Performs other duties as assigned or required.

QUALIFICATIONS

Minimum Completion of an EMT program EMT or Paramedic license or EMS Compact Privilege to Practice in Pennsylvania at the EMT or Paramedic level Preferred Dispatching experience for an EMS agency or emergency operations center preferred.

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services.