EMS Dispatch Director — Lead 24/7 Operations & Training

CommuniCare Health Services; Ohio; Vor Ort; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

CommuniCare Health Services in Ohio is seeking an EMS Dispatch Director to oversee the daily operations of the emergency medical dispatch center, ensure timely EMS responses, and maintain compliance with regulations.

You will lead staff, develop policies and training, coordinate with EMS field operations, law enforcement, fire departments, and external partners, and drive quality assurance across dispatch technology and processes.

Qualifikationen

• Bachelor’s degree in emergency management, public safety, healthcare administration, or related field or equivalent experience.
• Minimum of 5 years in emergency medical dispatch or related field, with at least 3 years in supervision.
• EMD certification preferred.

Aufgaben

• Oversee daily operations of the EMS dispatch center to ensure timely and efficient dispatch of resources.
• Supervise, mentor, and evaluate dispatch staff and ensure 24/7 coverage.
• Develop, implement, and maintain dispatch policies and procedures.

Kenntnisse

Leadership

Communication

Dispatch software

Decision making

Organizational skills

Ausbildung

Bachelor’s degree in emergency management, public safety, healthcare administration, or related field

Tools

EMS dispatch software

Jobbeschreibung

CommuniCare Health Services in Ohio is seeking an EMS Dispatch Director to oversee the daily operations of the emergency medical dispatch center, ensure timely EMS responses, and maintain compliance with regulations.

You will lead staff, develop policies and training, coordinate with EMS field operations, law enforcement, fire departments, and external partners, and drive quality assurance across dispatch technology and processes.