EMS Dispatch & Communications Specialist

Priority Ondemand; Lakewood (TN); On-site; USD 37,000 - 42,000; Full time

Job summary

Priority Ondemand is looking for a Dispatch Call Taker in Lakewood, TN. This role requires excellent communication skills to manage incoming calls for emergency and non-emergency requests effectively. Responsibilities include inputting data into the dispatch system and ensuring compliance with procedures for high-quality patient care.

The ideal candidate should possess integrity, emergency medical dispatch certification, and computer skills to work in a fast-paced environment.

Qualifications

• Must possess a high degree of personal integrity and responsibility.
• Currently licensed, certified or registered by appropriate state agencies.
• Ability to work effectively with minimal supervision using good judgment.

Responsibilities

• Answering phones in the dispatch center and receiving requests.
• Inputting information for successful patient transport.
• Determining the nature of emergency run requests.

Skills

Integrity

Emergency Medical Dispatch certification

Computer skills

Spatial orientation

Ability to manage multiple activities

Ability to work effectively with minimal supervision

Good judgment

Ability to work in a high-pressure environment

Customer care skills

Professional interaction with public safety personnel

Education

Current Emergency Medical Dispatch certification

Job description

Priority Ondemand is looking for a Dispatch Call Taker in Lakewood, TN. This role requires excellent communication skills to manage incoming calls for emergency and non-emergency requests effectively. Responsibilities include inputting data into the dispatch system and ensuring compliance with procedures for high-quality patient care.

The ideal candidate should possess integrity, emergency medical dispatch certification, and computer skills to work in a fast-paced environment.