EMS Dispatch & Communications Specialist

FIRST CALL AMBULANCE LLC; Lakewood (TN); On-site; USD 37,000 - 42,000; Full time

Job summary

FIRST CALL AMBULANCE LLC is seeking a Dispatch Call Taker in Lakewood, TN. This role involves answering dispatch center phones and accurately inputting run requests while ensuring the safety of patient care.

The ideal candidate must hold Emergency Medical Dispatch certification and exhibit effective judgment in a high-pressure environment. The salary range for this position is $37,000 to $42,000.

Qualifications

• Must be licensed, certified, or registered appropriately.
• Must have the ability to manage multiple activities without error.
• Must demonstrate skill consistent with quality customer care.

Responsibilities

• Answer phones in the dispatch center and determine the nature of run requests.
• Ensure readiness of dispatch equipment at shift start.
• Maintain the confidentiality and privacy of all company and patient information.

Skills

Good judgment

Spatial orientation

Computer skills

Ability to work in high-pressure environment

Effective interaction with public safety personnel

Education

Emergency Medical Dispatch certification

Certification as Emergency Medical Technician

Job description

FIRST CALL AMBULANCE LLC is seeking a Dispatch Call Taker in Lakewood, TN. This role involves answering dispatch center phones and accurately inputting run requests while ensuring the safety of patient care.

The ideal candidate must hold Emergency Medical Dispatch certification and exhibit effective judgment in a high-pressure environment. The salary range for this position is $37,000 to $42,000.