EMS Communications Specialist 24/7 Critical Medical Dispatch

911 Emergency Communications; Colorado Springs (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers for opportunities at the USAF Academy in Colorado Springs, CO. This role focuses on gathering caller information, establishing priorities, and coordinating emergency medical resources using approved protocols.

Training and certification requirements vary by assignment and employer policy. Responsibilities include handling medical emergencies, providing caller instructions, and coordinating with responders while

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT or paramedic credentials not universal.
• Certification requirements vary by employer and vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers for opportunities at the USAF Academy in Colorado Springs, CO. This role focuses on gathering caller information, establishing priorities, and coordinating emergency medical resources using approved protocols.

Training and certification requirements vary by assignment and employer policy. Responsibilities include handling medical emergencies, providing caller instructions, and coordinating with responders while