EMS Dispatcher — 24/7 Critical Call Center Hero

County Emergency Communications; Simla (CO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications in Simla, CO is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include receiving calls, confirming locations, assigning priorities, and coordinating ambulance resources in accordance with dispatch protocols.

Applicants typically need a high school diploma and may require EMS dispatch certification, CPR, and additional coursework. The role may involve shift work, overtime, and adherence to medical oversight procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications in Simla, CO is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include receiving calls, confirming locations, assigning priorities, and coordinating ambulance resources in accordance with dispatch protocols.

Applicants typically need a high school diploma and may require EMS dispatch certification, CPR, and additional coursework. The role may involve shift work, overtime, and adherence to medical oversight procedures.