EMS Communications Dispatcher — Fast-Paced Life-Saving Role

County Emergency Communications; Glenview (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Glenview, KY seeks Emergency Medical Dispatchers to support urgent medical calls, gather incident data, and coordinate ambulance resources using approved protocols. The role requires a high school diploma, CPR certification, and Emergency Medical Dispatcher certification or sponsorship.

Duties include confirming locations, priority determination, protocol-based instructions, and documenting calls.

Qualifications

• High school diploma or equivalent required or commonly required.
• CPR certification may be required; EMT or paramedic credentials not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (preferred or required by posting)

Job description

County Emergency Communications in Glenview, KY seeks Emergency Medical Dispatchers to support urgent medical calls, gather incident data, and coordinate ambulance resources using approved protocols. The role requires a high school diploma, CPR certification, and Emergency Medical Dispatcher certification or sponsorship.

Duties include confirming locations, priority determination, protocol-based instructions, and documenting calls.