Emergency Medical Dispatcher — High-Stakes 24/7 Console Role

County Emergency Communications; La Grange (KY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in La Grange, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls. You will verify location and details, follow dispatch protocols, and coordinate ambulance resources to ensure rapid response.

Training and certification requirements vary by vacancy, with CPR and EMD certifications often needed. The role involves continuous operations, night or weekend shifts, and adherence to medical dispatch oversight.

Qualifications

• High school diploma or equivalent required or preferred.
• Certification as Emergency Medical Dispatcher (EMD) preferred or required before appointment.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources per assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call-taking

Medical dispatch coordination

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in La Grange, KY is seeking Emergency Medical Dispatchers to handle urgent medical calls. You will verify location and details, follow dispatch protocols, and coordinate ambulance resources to ensure rapid response.

Training and certification requirements vary by vacancy, with CPR and EMD certifications often needed. The role involves continuous operations, night or weekend shifts, and adherence to medical dispatch oversight.